How It Works: Connecting Teachers and Families
ReachMyTeach bridges the communication gap between educators and families with a platform built to simplify and strengthen school communication. By connecting teachers and families through real-time, multilingual messaging, ReachMyTeach empowers schools to create inclusive, engaged communities where every voice is heard and every student can thrive. Get a quick look at how it works with this video.
Tools built by educators, for educators, with 2-way translation baked-in
Most products tack on translation as an afterthought. For us, two-way translation is part of our DNA. Our products were built by educators, for educators. We understand what families need and how schools work.
How?
Seamlessly…
- Educators write in English.
- ReachMyTeach automatically translates to each recipient’s preferred language.
- Families get the message via their preferred format (email, text, phone)
- Replies to educators are translated back to English.
What?
Everything!
- District-wide alerts
- Class and group messages
- PDF attachments
- Attendance management
- Conference & meeting scheduling
Where?
The modes people prefer:
- Text
- Phone
Who is ReachMyTeach for?
Teachers
Nurses, Coaches & Staff
Admin & Support Staff
Families
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Easily check in at home
Here’s how it works: Our seamless two-way translation means that families can read and respond to messages in their preferred language, breaking language barriers that interfere with school-home communication. Safely communicate via email, text, call, or WhatsApp without having to share a personal phone number.
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Share accessible, updates
Make sure every student’s family has access to important class information. We automatically translate attachments into the recipient’s preferred language, while maintaining formatting. We’ll even flag any language that may get “lost in translation” so that you can choose wording that works.
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Reach all the right people
Keep everyone informed without hunting for email addresses or cross-checking records to make sure you’re not missing an important recipient. We automatically sync rosters with your school’s Student Information System, making it a breeze to keep all the right people in the loop.
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Clear school communications in acute situations
Effective school communication is essential – whether you’re a nurse sending home a sick student or a coach letting parents know the team bus is arriving late, sometimes it’s crucial that your message is received and understood. We make it easy for nurses, coaches, and staff to confidently communicate with families in their preferred language.
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Keep everyone in the loop
Help families stay on top of what goes on outside the classroom, like health screenings, sports schedules, and extracurricular activities. Access family contact info in an instant and get the message out in one click from a recognizable school number that families are more likely to read right away.
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Collect important, accurate information
From gathering vital health information to collecting permission slips, there’s a lot of paperwork involved in a student’s school life. Our automatic PDF translation makes it easy for school staff to securely gather accurate information.
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Communicate to select groups
Send Juniors and their parents an important update about the SAT. Welcome the 5th graders to Middle School. Congratulate the Robotics Club and their coaches on their latest competition. Whatever the group or grade level, we make it a snap to reach out to large and small groups.
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Reach everyone who needs to know
School communication shouldn’t mean chasing down email threads or worrying about who to CC. Keep everyone on a student’s success team up to date, regardless of their department or building. We sync with your SIS, so it’s easy to see all the members of a student’s team and loop in everyone who needs to know.
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Keep students and staff safer
Get peace of mind knowing that your staff is connecting with families via appropriate, secure channels. Our auditing features provide you with complete oversight and transparency. In urgent situations, rest assured that critical updates will reach your intended recipients quickly, and in a language they understand.
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A lifesaver for busy parents
Here’s how it works: No app, no complicated interfaces, just clear communications delivered to the devices families use in their preferred language. Easily excuse an absence from a text notification. Use our Family Portal to quickly connect with anyone who plays a part in your student’s school life — teachers, coaches, case managers, and more.
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More than messages — conversations
With features like two-way translation, we make it easy to have deeper discussions. For times when you want to talk instead of type, use our handy scheduler to set up video calls and conferences — you can even include one of our expert interpreters on your call.
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Better student outcomes
School communication goes far beyond newsletters and weather cancellations—it’s a key driver of student success. Research shows that students whose families are actively engaged through consistent school communication have better attendance and higher GPAs. By connecting with the adults in students’ homes, educators help build a strong foundation for learning and achievement.
How it works: All the tools you need to keep every family informed and involved
2-Way Translation
Messages & PDFs translated into 200+ languages
District-Wide Alerts
Reliable messaging for critical mass communications
Cohort Messaging
Customizable groups for classes, clubs & teams
Conference Scheduling
Pain-free appointment scheduling & management
Attendance Management
Easy reporting for families, automatic outreach for admins
Virtual School Phone
Secure calls from any device on a recognizable school number
Connect via Text, Email, or WhatsApp
Reach families the way they communicate — even over WhatsApp!
Special Education Support
Multilingual tools for accessibility, inclusion & compliance
Interpreter-Certified Templates
Time-saving templates designed to translate well
Synced Data
SIS sync keeps student roster info up to date
Centralized Family Portal
Our online hub keeps families informed
On-Call Interpreters
Pros trained in education-specific translation
Reporting & Auditing
Searchable transcripts and robust reporting
Reporting & Auditing
Searchable transcripts and robust reporting
Scheduled Video Calls
Streamlined scheduling for better use of everyone’s time
Smart CCing
Automatic suggestions keep the right people in the loop
Discover How It Works: Use ReachMyTeach To Improve Your School’s Communication and Family Engagement
Frequently Asked Questions
How does translation work?
It’s not magic, but it is pretty amazing. First, educators write in English. Then RMT automatically translates the communication (including any attachments!) into each recipient’s preferred language. Recipients can then read the message in their chosen language, ensuring that important school info reaches home. When a parent replies, they write back in their preferred language and ReachMyTeach automatically translates the response back into English. We also support lower-literacy families with features like text-to-speech, which enables anyone to respond to messages with voice memos that are automatically translated and transcribed.
How do I know my message will be translated correctly?
We automatically scan your messages for problematic language that will not translate well and flag it for you while you are composing your message. We even provide you with expert translator-certified templates for many common school communications such as newsletters, early release announcements, and positive behavior outreach.
What languages are supported?
RMT supports more than 200 languages, all included in our standard license.
What gets translated?
What channels can we use to connect with families?
Every popular mode of digital communication! Family members can choose their preferred channel for getting school communications, whether that’s email, text, phone — even What’sApp! Teachers can also schedule video calls that automatically sync with their Google calendars. Administrators have the ability to send district-wide broadcast messages via email, text, and phone.
Will our staff need training?
It’s so easy to use ReachMyTeach that we sometimes joke, “If you can send an email, you can use ReachMyTeach!” It really is that simple, and most schools don’t opt for any training for their staff. That being said, if you are interested in some PD around best practices and advanced features, we do offer tailored sessions. To learn more, [email protected].
Do we need to install an app?
No app required! When we created ReachMyTeach, we heard parents and teachers loud and clear — please don’t ask us to download one more thing! For parents, messages will come through their regular channels — email, text, or phone. For educators, it’s as simple as logging in via a browser and they’re all set to use the available features.
What privacy controls are there?
For parents and educators, ReachMyTeach offers a number of features to protect privacy while maintaining transparency. Teachers can use our virtual school phone to call home conveniently and safely from any device — including their own phone — via a recognizable school number. Calls are automatically logged and transcribed for security purposes. When group messages are sent via ReachMyTeach, such as class newsletters, recipients are not visible to one another, and replies can only be sent to the teacher.
How does ReachMyTeach handle security?
ReachMyTeach adheres to COPPA, FERPA, and internal/regional regulations that guarantee student data privacy. Schools and districts retain complete control over data. We follow the highest industry standards for data security, including using encrypted SSL connections or encrypted protocols such as SFTP, making sure all sensitive data on our servers is encrypted at rest, and performing regular security and penetration testing audits.
Can ReachMyTeach integrate with our SIS/SMS?
Yes, our platform is built to seamlessly integrate with school management systems (SMS) and student information systems (SIS), including ClassLink, OneRoster, with customizable access levels for administrators, educators, and staff.
How do families use ReachMyTeach?
Families love ReachMyTeach because it’s super easy to use. There’s no app to install, all they need to do is log in using their email or phone number. All incoming messages from the school get sent to their preferred channel — email, text, or WhatsApp — and appear in their preferred language. Replying is easy, with automatic two-way translation that allows families to write back in their chosen language as well. When a parent or guardian wants to reach out to a teacher or other staff member, they can log into the Parent Portal and easily see everyone on their student’s school team including classroom teachers, coaches, guidance counselors, and more. Parents also love the easy attendance reporting feature, which makes it a snap to alert the school about an absence.
Automatic translation is great, but what if I need an interpreter?
While most educators and families find that our translation works great for day-to-day communications, occasionally an interpreter is needed. For those situations, live translation via video call is available through our partner for an additional fee. All translators are trained in education and meet the highest standards, ensuring professional communication. Accessing a translator is easy and fast — simply select the person you want to call and click “call with an interpreter”, and an interpreter will join you within minutes via a link.